Back to blog

Airports and Airlines affected by CrowdStrike IT Outage

Narayan Venkatesh

September 12, 2024

The widespread IT system outage caused by CrowdStrike has caused significant disruptions at major airports and airlines across the globe. The outage, which began in the early hours of this morning, has affected everything from check-in systems to baggage handling, leaving thousands of passengers stranded and airline staff scrambling to manage the crisis.

The impact is widespread beyond the travel industry, with retail, healthcare and financial industries also facing issues.

Shipping industry has to brace for issues with their planned crew operations, with seafarers unable to travel or stranded at airports. We’ve compiled a list of airports and airlines that are impacted to make it easier for crewing teams to review the impact, plan a recovery and assist the seafarers that are or will face challenges.

Airports impacted by outage

Country Airport Name IATA Code
Australia Canberra Airport CBR
Australia Melbourne Airport MEL
Australia Sydney Airport SYD
Austria Vienna International Airport VIE
Canada Toronto Pearson International Airport YYZ
China Hong Kong International Airport HKG
China Shenzhen Bao'an International Airport SZX
Czech Republic Prague Airport PRG
Germany Berlin Brandenburg Airport BER
Germany Hamburg Airport HAM
Hungary Budapest Ferenc Liszt International Airport BUD
India Bengaluru Kempegowda International Airport BLR
India Chennai International Airport MAA
India Delhi Airport DEL
India Hyderabad Rajiv Gandhi International Airport HYD
India Mumbai Chhatrapati Shivaji International Airport BOM
Indonesia Surabaya Juanda International Airport SUB
Indonesia Yogyakarta International Airport YIA
Italy Pisa International Airport PSA
Italy Rome-Fiumicino International Airport FCO
Japan Tokyo Haneda Airport HND
Japan Tokyo Narita Airport NRT
Malaysia Kuala Lumpur International Airport KUL
Malaysia Penang International Airport PEN
Netherlands Amsterdam Schiphol Airport AMS
Philippines Cebu Mactan International Airport CEB
Poland Warsaw Chopin Airport WAW
Portugal Lisbon Portela Airport LIS
Romania Cluj-Napoca International Airport CLJ
Romania Henri Coandă International Airport (Bucharest) OTP
Spain Multiple Airports ABC, ACE, AEI, AGP, ALC, BCN, BIO, BJZ, CDT, CQM, EAS, ECV, FUE, GMZ, GRO, GRX, HSK, IBZ, ILD, LCG, LEI, LEN, LEU, LPA, MAD, MAH, MLN, MJV, ODB, OVD, OZP, PMI, PNA, QSA, REU, RGS, RJL, RMU, ROZ, SCQ, SDR, SLM, SPC, SVQ, TEV, TFN, TFS, TOJ, VDE, VGO, VIT, VLC, VLL, XRY, ZAZ
Switzerland Zurich Airport ZRH
Turkey Antalya Airport AYT
Turkey Istanbul Airport IST
United Arab Emirates Dubai International Airport DXB
United Kingdom Aberdeen Airport ABZ
United Kingdom Bristol Airport BRS
United Kingdom Edinburgh Airport EDI
United Kingdom Glasgow Airport GLA
United Kingdom Liverpool John Lennon Airport LPL
United Kingdom London Gatwick Airport LGW
United Kingdom London Stansted Airport STN
United Kingdom Manchester Airport MAN
United Kingdom Southampton Airport SOU
United States Boston Logan International Airport BOS
United States Chicago O'Hare International Airport ORD
United States John F. Kennedy International Airport JFK
United States LaGuardia Airport LGA
United States Los Angeles International Airport LAX
United States Newark Liberty International Airport EWR

Airlines impacted by outage

Airline Name Country
American Airlines United States
United Airlines United States
Delta Air Lines United States
Allegiant Air United States
Frontier Airlines United States
Ryanair Ireland
KLM Netherlands
TUI Airways United Kingdom
EasyJet United Kingdom
Vueling Airlines Spain
Cathay Pacific Hong Kong (China)
Swiss International Air Lines Switzerland
Turkish Airlines Turkey
HK Express Hong Kong (China)
Spirit Airlines United States
Kenya Airways Kenya
Eurowings Germany
Air France France

Moving Forward

Airport authorities and airlines are advising passengers to check their flight status before heading to the airport. We recommend crewing teams to have an open channel of communications with their manning agents or seafarers directly, to be able to take quick actions as the situation continues to develop.
If the travel has already commenced or is not possible to change, be prepared for potential delays and disruptions to the seafarers.

As this situation continues to develop, we'll update this post with additional information.

In order to view this case study you have to enter your email address.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Back to blog

Airports and Airlines affected by CrowdStrike IT Outage

Narayan Venkatesh

September 12, 2024

The widespread IT system outage caused by CrowdStrike has caused significant disruptions at major airports and airlines across the globe. The outage, which began in the early hours of this morning, has affected everything from check-in systems to baggage handling, leaving thousands of passengers stranded and airline staff scrambling to manage the crisis.

The impact is widespread beyond the travel industry, with retail, healthcare and financial industries also facing issues.

Shipping industry has to brace for issues with their planned crew operations, with seafarers unable to travel or stranded at airports. We’ve compiled a list of airports and airlines that are impacted to make it easier for crewing teams to review the impact, plan a recovery and assist the seafarers that are or will face challenges.

Airports impacted by outage

Country Airport Name IATA Code
Australia Canberra Airport CBR
Australia Melbourne Airport MEL
Australia Sydney Airport SYD
Austria Vienna International Airport VIE
Canada Toronto Pearson International Airport YYZ
China Hong Kong International Airport HKG
China Shenzhen Bao'an International Airport SZX
Czech Republic Prague Airport PRG
Germany Berlin Brandenburg Airport BER
Germany Hamburg Airport HAM
Hungary Budapest Ferenc Liszt International Airport BUD
India Bengaluru Kempegowda International Airport BLR
India Chennai International Airport MAA
India Delhi Airport DEL
India Hyderabad Rajiv Gandhi International Airport HYD
India Mumbai Chhatrapati Shivaji International Airport BOM
Indonesia Surabaya Juanda International Airport SUB
Indonesia Yogyakarta International Airport YIA
Italy Pisa International Airport PSA
Italy Rome-Fiumicino International Airport FCO
Japan Tokyo Haneda Airport HND
Japan Tokyo Narita Airport NRT
Malaysia Kuala Lumpur International Airport KUL
Malaysia Penang International Airport PEN
Netherlands Amsterdam Schiphol Airport AMS
Philippines Cebu Mactan International Airport CEB
Poland Warsaw Chopin Airport WAW
Portugal Lisbon Portela Airport LIS
Romania Cluj-Napoca International Airport CLJ
Romania Henri Coandă International Airport (Bucharest) OTP
Spain Multiple Airports ABC, ACE, AEI, AGP, ALC, BCN, BIO, BJZ, CDT, CQM, EAS, ECV, FUE, GMZ, GRO, GRX, HSK, IBZ, ILD, LCG, LEI, LEN, LEU, LPA, MAD, MAH, MLN, MJV, ODB, OVD, OZP, PMI, PNA, QSA, REU, RGS, RJL, RMU, ROZ, SCQ, SDR, SLM, SPC, SVQ, TEV, TFN, TFS, TOJ, VDE, VGO, VIT, VLC, VLL, XRY, ZAZ
Switzerland Zurich Airport ZRH
Turkey Antalya Airport AYT
Turkey Istanbul Airport IST
United Arab Emirates Dubai International Airport DXB
United Kingdom Aberdeen Airport ABZ
United Kingdom Bristol Airport BRS
United Kingdom Edinburgh Airport EDI
United Kingdom Glasgow Airport GLA
United Kingdom Liverpool John Lennon Airport LPL
United Kingdom London Gatwick Airport LGW
United Kingdom London Stansted Airport STN
United Kingdom Manchester Airport MAN
United Kingdom Southampton Airport SOU
United States Boston Logan International Airport BOS
United States Chicago O'Hare International Airport ORD
United States John F. Kennedy International Airport JFK
United States LaGuardia Airport LGA
United States Los Angeles International Airport LAX
United States Newark Liberty International Airport EWR

Airlines impacted by outage

Airline Name Country
American Airlines United States
United Airlines United States
Delta Air Lines United States
Allegiant Air United States
Frontier Airlines United States
Ryanair Ireland
KLM Netherlands
TUI Airways United Kingdom
EasyJet United Kingdom
Vueling Airlines Spain
Cathay Pacific Hong Kong (China)
Swiss International Air Lines Switzerland
Turkish Airlines Turkey
HK Express Hong Kong (China)
Spirit Airlines United States
Kenya Airways Kenya
Eurowings Germany
Air France France

Moving Forward

Airport authorities and airlines are advising passengers to check their flight status before heading to the airport. We recommend crewing teams to have an open channel of communications with their manning agents or seafarers directly, to be able to take quick actions as the situation continues to develop.
If the travel has already commenced or is not possible to change, be prepared for potential delays and disruptions to the seafarers.

As this situation continues to develop, we'll update this post with additional information.

Read more

Related articles

Get a demo

Join the future of crew change management

Get started